Our friendly customer support team will work hard to put a smile back on your face. Our goal is to ensure that our customers are happy and satisfied with their purchases.
Here’s how you can connect:
Hours: 9am to 5pm EST – Monday to Friday
Chat with a real person on our website
Hours: 9am to 9pm EST – Monday to Sunday
Email Us: email@example.com
Hours: 24 x 7 x365 Premium support
YoGPS team does not tolerate inappropriate or aggressive behaviour, harassment or foul language. We will terminate services and communications with anyone who engages in such behaviour.
All our products are tested for quality in our Toronto Office. If you are facing an issue with the product or have simply changed your mind and would like to request a return or repair, please note the following
a. Product determined to be defective by our support team will be replaced if we were contacted within the 30 days of delivery.
b. In other cases, you will be advised the next steps to buy a replacement tracker
The above scenarios is subject to the following terms and conditions
6060 Highway 7, Unit 101
Markham Ontario L3P 3A9
3. YoGPS support team must be contacted before a product is shipped back for return. Any items damaged by misuse or due to instructions not being followed will not be eligible for a return. Our products are thoroughly tested before shipping. Hence, we request you to kindly follow the instructions and contact customer support via email before returning the item.
4. Any items sold during final sale are not eligible for return