You may purchase any YoGPS GPS Tracker by clicking on the ‘Buy Now’ button on the top right hand corner or ‘Pick a GPS Tracker’ button on the home page.
Steps may vary based on the device type. For further information, please refer to the user guide or unboxing video tutorial. To explore more features and tutorials, subscribe to YoGPS YouTube Channel
YoGPS GPS Tracking solution package includes:
Yes, you need to pay a subscription fee for each tracker. Subscription may vary based on your country and the duration you choose. Please see the subscription plan prices below for Canadian customers:
For customers in the United States of America, please refer to the subscription plans below:
Any changes to the subscription plans including pause, cancel or upgrade can be made 5 days before the renewal date by emailing support@yogps.com
YoGPS GPS tracking device connects with GPS satellites to find the location. It then communicates this location to your phone using mobile networks. Thus, it has a SIM card with unlimited applicable cellular data.
We pay a fee to the mobile network providers and only charge a flat subscription fee to you to provide US and Canada wide tracking. The subscription includes:
Yes you can. Any changes to the subscription can be done at the time of renewal.
Please email support@yogps.com with your username/email address and request cancellation at 5 days before the renewal date.
No, each YoGPS GPS tracker requires its own subscription plan.
The battery life varies based on factors such as frequency of location updates and driving time. With daily 2-3 hours of driving and real time tracking, the battery is estimated to last 3 to 5 weeks.
The button at the (magnetic side) back of the Magnetic GPS tracker is for tamper alert. This means if you place the tracker on its magnetic side (even on a non-metal surface), the tamper alert button would be pressed. In the event that the tracker is moved or picked up, the button will be released triggering a tamper notification to your phone.
The warranty on the YoGPS GPS trackers is 30 days from the date of delivery.
YoGPS GPS trackers offer unlimited range.
YoGPS GPS trackers are carrier agnostic and chooses the best mobile network available in the area. For e.g., if you are in Toronto, the tracker may work with Rogers network but in the US, it may latch on to AT&T.
Yes, you can. There is an on/off switch beside the charging port of the tracker. Press the power button for 3 seconds to turn the tracker off. To turn the tracker on, press the power button for 3 seconds again.
Yes, you can. All our wireless GPS trackers including Magnetic GPS Trackers and Mini trackers are portable. They can easily be moved from one vehicle to another.
Yes. As long as you bought the subscription, whether monthly, quarterly or annually, you have complete access to all our apps features.
Yes. Please refer to our user guide by visiting the following link
For any further assistance, email support@yogps.com
GPS Trackers may not work in underground locations as they will struggle to communicate with the GPS satellites. However, as soon as the vehicle comes out of the underground location, the location will be updated.
Yes, the tracker will still work.
For complete line of sight (troubleshooting) and seamless integration, we ship the tracker with the SIM card. Customers are not required to use their own SIM.
It may take around 1-2 business days for the team to re-activate the SIM card before you may start using the GPS tracker once again.
Each YoGPS tracking device is checked thoroughly for quality in our Toronto location before they are shipped. Hence, you may see the location as Toronto, Canada.
Please charge the tracker for 8 hours, place it in your vehicle and drive your vehicle for 10-15 minutes. The location will be automatically updated.
Sometimes when your tracker is indoors it may have not been able to latch on to a good quality GPS signal. Once you take the GPS tracker outdoors or drive with the tracking device, it will connect to GPS satellites and provide accurate location updates.
Our GPS trackers have no range limitation and will work within Canada, USA and Mexico
